The Joint Office of Gas Transporters (JO) is a Code Administrator created by an agreement made between all large Gas Transporters, in accordance with their respective Gas Transporter Licenses, issued by OFGEM
The large gas transporters concerned are set out below together with a link to their respective privacy policies:
- Cadent Gas Limited
- National Grid NTS
- Northern Gas Networks
- Scotland and Southern Gas Networks
- Wales and West Utilities.
By agreement between the Large Transporters, the JO role as Code Administrator, is to comply with the terms of, and carry out associated duties and obligations relating to:
- The Uniform Network Code (UNC),
- The Data Services Contract (DSC),
- The Code of Administration Code of Practice (CACoP).
- Any other direction, subject to supervision, of the Joint Governance Arrangements Committee (JGAC) of large Gas Transporters.
The JO is therefore a data processor to the large Gas Transporters.
The UNC is a regulatory framework within which the gas industry ships, transports and supplies gas.
Signatories to the UNC include the large gas transporters, the independent gas transporters, shippers of gas, and may have indirect impacts on other third party participants in the gas industry such as gas Suppliers, other industry Code Administrators and Meter Asset Managers.
The DSC is a contract made between the Central Data Service Provider (CDSP - Xoserve) providing common central agency services to all large Gas Transporters, Independent Gas Transporters and Gas Shippers for the purposes of delivering data and gas flow information services to gas industry participants.
Data Protection Manager
The JO may be contacted by emailing the Data Protection Manager (DPM) at email@example.com or by post to:
The Data Protection Manager
The Joint Office of Gas Transporters
For more information on the role of OFGEM (the industry regulator) and Xoserve (CDSP) please click on links that will take you to their websites:
Personal data we collect
The personal data collected depends on the type of interaction you have had with the JO as set out below. Please click on the appropriate section.
Processing your personal data
The JO processes personal data in order to satisfy the terms, obligations and duties as set out in the UNC, DSC and the JGAA, in accordance with the Code Administration Code of Practice (CACoP). These include to:
- Maintain publish and review the CACoP.
- Oversee any Modification Proposal in accordance with the terms of the UNC which includes preparation of reports and sharing such information with large gas transporters, Shippers, independent gas transporters, Central Data Services Provider (CDSP), third party participants, any non-code party and Ofgem as set out by the UNC.
- Oversee any Workgroup in accordance with the Code Administration Code of Practice and to share details of the work with interested parties and Ofgem in accordance with the UNC.
- Identify and communicate with any relevant expert.
- Organise meetings of the Modification Panel, Committees, Workgroups and forums, including secretariat duties.
- Oversee and carry out nominations and where relevant elections for Shipper User representatives for those applying to sit on the Modification Panel, Uniform Network Code Committees and DSC Committees.
- Oversee and carry out nominations of Consumer representatives for those applying to sit on the Modification Panel and Uniform Network Code Committee.
- Oversee the selection and administration process to appoint the Modification Panel and Uniform Network Code Committee Independent Chair.
- Publish information on the JO website and inform interested parties by email of new publications, and to inform future applicants of past submissions.
- Archiving information published on the website to assist in future submissions.
- Inform Ofgem of proceedings in accordance with the UNC, and CACoP.
- Provide assistance to industry participants and consumer representatives in relation to the work carried out by the JO.
- Comply with customer surveys carried out by OFGEM or their designated third parties.
Sharing your personal data
We share personal data with:
- Those with a commercial interest in the gas industry including representatives of the Gas Transporters, Shippers, the independent gas transporters, third party participants and Ofgem in accordance with the UNC.
- Any expert instructed to assist in UNC and/or JO processes
- The general public by way of information uploaded to the website in accordance with the terms of the UNC
- Other Code Administrators in accordance with the CACoP
- CDSP in relation to the terms of the DSC
- OFGEM in its role as gas regulator, including disclosure for the purpose of customer surveys in accordance with CACoP
- Providers of IT including:
- Email processing providers, storage facilities and back up services
- Other recipients
- Those who request to be informed of the activities of JO processes
- Providers of venue and restaurant facilities
- Professional advisors such as lawyers
- Individuals or organisations engaged in research
The JO does not trade personal data for commercial purposes and will only disclose data other than as set out in this notice, if required to do so by law.
The JO only uses EEA-based providers to process personal data.
The JO has put in place appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, altered or disclosed, or used or accessed in an unauthorised way.
We limit access to personal data to only those individuals who need to have access to process it for the purpose for which it has been collected. Those individuals are subject to a duty of confidentiality and will only process that data in accordance with our instructions.
The JO strives to ensure that all personal data, is accurate and up to date. Where the JO is informed of any inaccuracy, it will update its data base within a calendar month.
Automatic processing of personal data
Marketing and email contact
The JO does not send marketing emails. Notification by email of news and updates to the website are provided in accordance with the UNC and DSC. If you are receiving these emails but no longer wish to do so please contact the JO at firstname.lastname@example.org.
The JO does not rely on consent as the lawful basis to process personal data in the vast majority of situations. The main exception to this is when an individual makes a request for a notification of website updates to be emailed directly to their personal email address. Records of consent are maintained and reviewed. Consent provided for this purpose is valid for 2 years unless withdrawn before that time. Consent may be withdrawn at any point by contacting the JO at email@example.com .
How long do we keep your personal data?
|Type of data||Reason / Length|
|Personal data of members of committees, forums and workgroups and representatives of Gas
Transporters, Shippers, Ofgem and Xoserve.
Identification of members and representatives on the website will remain for as long as they are in the indicated role.
Where personal data appears in documentation uploaded to the website, that information will remain published for as long as it is relevant for the purpose for which it was collected.
|Personal data of those who submit, support or respond to proposals to the JO regarding the UNC.||Where personal data appears in documentation uploaded to the website, that information will remain published for as long as it is relevant for the purpose for which it was collected.|
|Personal data of those who apply to provide expert evidence or services||Curriculum vitae – 3 years before requesting an update to be provided|
|Personal details of those who are seconded from Gas Transporters to work on behalf of the JO||For the period of secondment. Any relevant personal data is shared with the Individuals employer – please refer to their Privacy notice|
|Personal details of those members of the public requesting to be placed on distribution list||2 years or the date when consent is withdrawn|
|Personal details of those who engage with the JO in ways other than as listed above||7 years|
|All emails to firstname.lastname@example.org||2 years|
In circumstances where your personal data has been processed by the JO - you have the following rights:
- The Rights to be informed
- The right to access the data we hold on you
- The right to object to processing carried on the basis of our legitimate interests
- The right to erasure (in some circumstances)
- The right to data portability (in some circumstances)
- The right to have your data rectified if inaccurate
- The right to have your date restricted or blocked from processing
- The rights relating to automated individual decision making
To find out more about each right, please follow the following link to the ICO website
To exercise any of these rights, or to raise a concern regarding the processing of your data, please contact the DPM at email@example.com.
We collect name, work email and telephone number (where provided) of those individuals who attend committees, forums and workgroups. We also collect the name of the company and department for which they work. On occasion and at the request of an individual, we collect a personal email address, in order to notify them of the various meetings and to prompt them to access the website for new information.
We collect name, email address and telephone number.
We collect name, work email and telephone number together with the company and relevant department for whom they work.
We collect all personal data contained in their curriculum vitae together with their name email and telephone number, and company for whom they work.
We collect name, address, email and contact telephone numbers. We also collect personal data necessary for the HR to function appropriately, but only insofar as it is applicable for the period for which the individual is seconded to JO. This may include special category personal data.
We collect a name and email address only.
We collect a name, email address and contact number.
To find out more about each right, please follow the following link to the ICO website
To exercise any of these rights, or to raise a concern regarding the processing or your data, please contact the DPM at firstname.lastname@example.org